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Cocovida is looking for resellers all over Europe. With our new plant opening early next year, and our team working round the clock to maximize production levels here in Manila, we feel we are at the stage where we can expand our operation. We must state categorically though, increased production will in no way diminish the quality of our oil. We produce the best virgin coconut oil you can find, that will never change.

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Conditions of Use  
The Site is owned and operated by CocoVida UK.

See our Contact Us area for our contact details.
These Terms and Conditions govern your use of the website ("Site") and your relationship with us ("CocoVida UK", "we" or "us"). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Site you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
These Terms and Conditions were last changed on 3rd October 2005.

1. Registration

1.1 When you register with the Site you must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us promptly of any changes to the information that you provided when registering as a member by updating your personal details in the member’s area.
1.2 When you register to use the Site we will ask you for a password. You must keep this password confidential and must not let anyone else use it. You are responsible for all activities and orders that are submitted using your password. If you think anyone else has your password, please let us know so that we can cancel it.
1.3 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You can cancel this agreement at any time by emailing us. If you cancel, you must stop using the Site.
1.4 The suspension or cancellation of your registration and your right to use the Site shall not affect you or our rights or liabilities.

2. Proprietary rights
2.1 The content of the Site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from us.
2.2 No licence is granted to you in these Terms and Conditions to use any trademark or service marks of CocoVida UK or its licensors including, without limitation, the trade marks, or service marks CocoVida UK.

3. Prices and VAT (Sales Tax)
3.1 Depending upon your choice of currency, our prices are stated in Pounds Sterling (£), Euros (€) or US Dollars ($) and include Sales Tax (VAT) at the rate of 17.5%. If your order qualifies with us for UK Tax Free Shopping the Sales Tax (VAT) will be automatically deducted during checkout and a service charge of £5 will be made.
3.2 We clearly show you the price you have to pay for our products. If, by mistake, we have under-priced a product, we will not have to deliver that produce to you at the stated price, provided that we tell you before we post the product. You can then decide if you still want the product.

4 Acceptance of your order
4.1 Our products are sold for personal use only. There will be no contract of any kind between you and us unless we actually dispatch the products to you. Your order (including payment) is an offer to buy from us, so nothing we do or say will amount to any acceptance of that offer until we actually send the product to you. At any point up until then, we may decide not to send the products to you and to give you a full refund. If an item is out of stock, we will let you know and unless you then request your payment be returned we will hold your payment until the product is next in stock. At the moment the goods are dispatched (and not before), a contract will be made between you and us.

5. Delivery and charges
5.1 The cost of packing and delivery is clearly displayed at "checkout" for your approval prior to confirming your order.
5.2 Our delivery within the UK is usually 5 to 10 working days. Our delivery within the EU is usually about 7 to 12 working days, other international orders is usually within 10 to 14 working days. Reasonable allowance should be made for orders made over the weekend and at National Holidays. We do our best to deliver within 30 days of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

6. Cancellation and return
Please see returns policy

7 Availability
7.1 We try and offer you the best service we can. But we cannot promise that all our products and services will meet your requirements and we cannot guarantee that the site will be fault free. If you find a fault, please let us know by contacting us.
7.2 There will be some times when your access to the Site is restricted to allow for repairs, maintenance or improvements.

8 Liability
8.1 The Site is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. If we are informed of any inaccuracies in the material on the Site we will try to correct them as soon as we can.
8.2 In particular we are not liable to you for the following:
8.2.1 Incompatibility of the Site with any of your computer or telecommunications equipment or software;
8.2.2 Technical problems or errors or interruptions of the Site;
8.2.3 Inadequacy of the Site to meet your requirements.
8.3 To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (included but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Site.
8.4 Nothing in this paragraph 8 applies to liability in respect of products sold through the Site.
8.5 Nothing in these Terms and Conditions excludes liability for death or personal injury caused by our negligence or fraud.

9 Complaints
9.1 We aim to deal with any complaints in a fair, confidential, swift and effective way. They should be directed via email complaints@urbanvenom.com

10 Changes
10.1 We may update these Terms and Conditions from time to time and any changes will be notified to you via the email address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Site. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms and Conditions.

11 Privacy
11.1 We compile with the Data Protection Act 1998 and are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.
11.2 We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.
11.3 We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. email address
credit/debit card details
11.5 We will never collect sensitive information about you without your explicit consent.
11.6 The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader and Trust UK Codes.
11.7 If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

12 General
12.1 We make no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
12.2 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Any contracts between you and us are concluded in English.
12.3 If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
12.4 You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
12.5 If you breach these Terms and Conditions and we ignores this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
12.6 We shall not be liable for any breach of these Terms and Conditions beyond our reasonable control.
12.7 A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
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        Latest News

Latest news from The Cocovida Blog

Coconut Sugar - April 21st 2008

Cocovida Coconut Sugar will be available from our distributors in the UK, Germany, France and Singapore, within the next month. You will be amazed to learn that the labels have been designed, and just need to be printed. (Anybody who has read my posts about Albert, our printer, and his trusty assistant Jeff, will understand that I now have my fingers permanently crossed.)

Cocovida Coconut Sugar is produced by Cocovida Phils. Corp., in Dolores, Eastern Samar. It is our own product; it is not bought from another manufacturer. We have worked extremely hard to be able to supply our distributors, and we are giving them a great product.

Our sugar is not produced from the sap of dwarf or hybrid trees, so our guys have to work that little bit harder to collect it. However, the sap produces a really excellent natural sweetener, as anybody who has tried it will attest.

Our sincere thanks go to Erlene Manohar and Chivit Gulle-Navalles, who gave up their own time, to travel to Dolores and teach our guys the production technique; as well as holding seminars for the local farmers.

April 11th 2008

Yet again.....Fairtrade

I am back to the topic of Fairtrade again, because I didn't want people to think we had let it go, and just forgotten about it.

I have posted about Fairtrade on several occasions, usually in rant mode. I find it incomprehensible, that the people charged with setting a Fairtrade standard for coconuts in South East Asia, move even slower than our printer Albert and his trusty assistant Jeff. Apparently, there will be a standard set, but is needs to be discussed for about a year, before anybody can move out from behind their desk. I know it is a very complex task, there are a tremendous number of variables to take into consideration, but if your mandate is to try and help the poorest farmers in developing nations; it would make sense to show a little urgency.

I am not going to reproduce my previous posts, as that would serve little purpose. However, there was a comment after one of the posts, in which a lady said, that if we found it difficult to find help, we would have to go it alone. I certainly wouldn't say we have been alone in voicing our concerns about Fairtrade in The Philippines, there are undoubtedly other advocates. There are several NGOs, that claim to be leading the campaign for Fairtrade certification in The Philippines, but, to be honest, they appear to be having very little effect. (It would probably help if their office answered the telephone occasionally, and replied to emails)

We got lucky this week, and made contact with a foundation which seems to have exactly the same philosophy and aspirations that we do. There is a very good chance, with their help, that we can really move forward now. I have always said that we will try our best to keep the promises we made when I started this blog. When I make posts that are passionate and outspoken about Fairtrade, I put us in a situation where we will look complete idiots and hypocrites if we don't achieve anything. So, we have a little more pressure on us; we can take it..........Well Mel can.......I've got problems with my knees........It goes back to when I was hopping in and out of the boat, carrying a bag of coconuts. I shouldn't be doing that at my age.

Please keep an eye on this blog. I hope to have some very good news on Fairtrade quite soon.

March 20th 2008

Mel and I are extremely happy, and very proud, to announce the launch of our new French website. http://www.cocovida.fr/

Frédéric and Julie Debrot have become our latest distributors, and we are delighted to have them as members of the "Cocovida family". Their website is not completely finished yet, but it still looks much better than our site, cocovida.com, which itself, is in the middle of an upgrade. Cocovida France will be selling all the products available on our other sites, and several new products that will be available very soon.

We work with some incredible people, Frédéric and Julie are no exceptions. They have already built their own successful businesses in totally different fields, but want to put their business knowledge to great use, in the world of natural health and beauty. What better way, than to work with Cocovida, producers of the world's finest raw virgin coconut oil.......and coconut sugar.

I don't know how many people in France read this blog, (probably not more than a few million), but if you are looking to purchase a great, cold-processed, raw VCO, you could do a lot worse than to click on the link above. I have also added a link at the side of the page, which shows all our international distributors. They are all great people, please don't be shy to contact them with any questions.

Before I finish this post, I would just like to wish everyone a very happy Easter.

Friday, February 22, 2008

There are hundreds of jobs I wouldn't like to do; or be able to do, come to that. Close to the top of the list on both counts, is collecting mature coconuts for Cocovida Raw Virgin Coconut Oil. Quite simply, there is no way I could climb a coconut tree, and if I could, I wouldn't want to be searching for a special type of nut, once I got to the top. Apart from the fact that I don't like heights, there is often a snake, or a spider, hiding amongst the coconuts, or lurking on the leaves of the tree. I have mentioned in a couple of posts, how much I hate snakes; I am not a great lover of spiders either. In fact, I am probably more scared of spiders than I am of snakes,.......especially big spiders. I imagine I would have great difficulty hanging on to a coconut tree, if, whilst reaching out for the finest, mature nuts, I was bitten by either species. I am assuming I would come down from the tree a little quicker than I went up.

Given that I can't collect the nuts, Mel won't risk her nails, and my mum is too lazy; we had to headhunt two of the finest coconut collectors in the business, to make sure we get a regular supply of the world's finest coconuts. The photograph above shows Norrie and Dugoy, two more of our ever expanding team in Dolores. These guys make climbing trees look as easy as.........er..........climbing trees. If you have time, please take a look at our YouTube video on the collection of coconuts. It shows Dugoy in action. The guy is amazing, and he does it all without the aid of a safety net. (This is another issue, about which I will be posting very soon. We do realise we have a responsibility to make sure our employees are safe in their jobs.)

Anyway, back to the snakes. Over the past few weeks, Dugoy has been bitten twice. Apparently, it is extremely hard to see what is lying on the coconut, when you are concentrating on not falling off the tree, and these snakes are extremely sneaky. They just lie there, knowing full well that poor Dugoy might not notice them whilst he is searching for the most mature nuts. You will be pleased to know that he did not suffer any permanent injury from the bites; the second of which was only a graze. (In fact it was probably a lot of fuss about nothing.) However, it does go to show the hazards involved in VCO production........I must also mention, that I bashed my knee on the side of my desk last week, giving myself a very nasty bruise; so it is not just the guys on the front line who are suffering injury.......and of course, I am still recovering from my seven...............

Joking aside, Dugoy and Norrie are doing a fantastic job for us........and now they are famous!! Isn't the internet wonderful...........That is of course, if anybody is actually reading this rubbish.


The top photograph is of Norrie; the other is of Dugoy. I know the photographs are pathetic, but at least we are consistent. Please see some more pathetic photographs on our flikr site.

Sunday, February 10, 2008

These two young people, Nilda and Buloy, are heroes in my book. They have spent the last month travelling to remote parts of Eastern Samar, teaching the farmers how to produce coconut sugar.

What is coconut sugar?......I borrowed the following text from an article by some scientists at The Philippine Coconut Authority, who know a little more about coconut sugar than I do. In fact, they probably know more than me about almost everything..........Apart from football,.......and English folk-rock bands of the 1970's..............and heart bypasses. Did I mention............okay, I did mention, ad nauseam.

............................................................................................................................................

"The coconut sap food products proved to be highly acceptable in terms of their social, economic and nutritional values. They are rich in total solids, sugar (sucrose), protein, carbohydrates, vitamins, amino acids. Coconut sap sugar contains high amounts of essential elements (as N, P, K, Mg, Cl and S) and micronutrients (B, Zn, Fe, Cu) compared to brown cane sugar and refined white sugar (almost without micronutrient). Coconut sap sugar has a low glycemic index (GI) of 35 indicating that this coconut food product is highly beneficial for the proper control and management of deadly diabetes mellitus, now a major disease of the rich and poor people Also, the coconut sugar is capable of lowering the total cholesterol and LDL (bad cholesterol). Physical (color) analysis of the coconut sap food products showed no food coloring, indicating that the simple processed products are natural ones."

....................................................................................................................................................

So, we know that coconut sugar is an amazing product; we just have to produce it in large quantities. To do this, we have to enlist the help of coconut farmers close enough to Dolores, so that if they can produce it, our guys can go and collect it. Of course we pay the farmers a fair price for each kilo they produce.

Nilda and Buloy have been have been travelling here, there, and everywhere, across Eastern Samar. They have been spreading the word about coconut sugar, and showing the farmers how they can produce it. They have travelled miles along the Dolores river. They have walked for hours around the local villages, and they have made valiant attempts to reach other nearby towns on Buloy's motorcycle. Unfortunately, the coastal road, south of Dolores, is just about the worst road I have ever seen. In fact, to call it a road, is probably an insult to roads. It is a pile of rocks which have been spread over 30 or 40 kilometres, and then flattened by somebody hitting them hard with a shovel. Anyway, the intrepid duo have tried twice to visit the small towns along that track, and both times they have returned injured. Buloy suffered cuts and bruises. Nilda had grazed knees, and a dent in her helmet. They don't give up though. They are going to make yet another attempt, as soon as the bike is fixed; which is why we are proud they work for us.

Latest news from

Cocovida Blog


Some more of the production process.
(See Video at link below)
http://www.youtube.com/watch?v=S2U8hy50-kY

www.cocovida.co.uk
www.coconutoilblog.co.uk
www.flickr.com/photos/cocovida
www.cocovida.co.uk/links
www.roots2ends.co.uk

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